Last Christmas my grandma got me two Kurgo backpacks, but they don't hold very much and didn't fit Tank, then Calvin's got holes in the pockets, so my grandma tried taking them back to Petco, where she got them, and they said I caused the holes. Didn't realize bags of rice were so rough. I contacted the company and they were slightly more helpful, but the route they wanted to take was almost as much as a new pack, so my grandma bought me an Outward Hound pack for Calvin. (I originally told her I wanted ruffwear or outward hound) She looked all over for ruffwear and couldn't find them, it's like all the pet stores stopped carrying them. Jerks! Calvin likes the outward hound pack so much more!
Ruffwear is an amazing pack, and would be my first choice, but the outward hound isn't as spendy as ruffwear, but you get what you pay for!